deliveryat Privacy Policy
About This Privacy Policy
deliveryat collects and uses your information when you interact with our mobile apps, websites, and related services ("Services"). This Privacy Policy explains how we collect, use, and protect your information. By using our Services, you agree to this Privacy Policy.
For details on data security and storage, refer to our Terms & Conditions.
Scope and Application
This policy applies to individuals who use deliveryat to request delivery services ("Users"). It does not cover couriers using deliveryat's platform. If you interact as both User and Courier, the respective policies apply.
---
Information We Collect
Information You Provide
We collect information directly from you, such as:
Name, email, phone number, and address
Payment method and delivery notes
Profile picture (optional)
Details about items to be delivered
Information from Your Use of Services
Location Data: Accurate delivery locations using your mobile’s GPS.
Transaction Details: Order type, delivery time, cost, and distance.
Preferences and Usage: Cookies, app settings, and activity tracking.
Device Information: Model, OS, language, and network data.
Communications: Call and SMS data between Users and Couriers.
Server Logs: IP address, crashes, and browsing history.
Information from Other Sources
We may collect additional information if you link your deliveryat account with third-party platforms like social media or payment services.
---
How We Use Your Information
To provide, maintain, and enhance our Services.
For payments, order tracking, and customer support.
To communicate order updates and promotional offers.
To prevent fraud and ensure the security of our platform.
For analytics and improving user experiences.
---
Sharing Information
We may share your information:
1. With Couriers: For order fulfillment (pickup, delivery location, and customer contact).
2. With Vendors and Affiliates: For marketing, logistics, or processing payments.
3. With Authorities: As required by law or in case of violations.
4. Publicly: If you share content on public forums or reviews.
5. For Business Operations: During mergers or acquisitions.
---
Your Choices
Account Access: Update or delete your details anytime via the app.
Promotional Messages: Opt-out of marketing emails or texts via provided links.
Contact Permissions: Adjust mobile settings to limit data access.
---
Policy Updates
We may revise this policy periodically. Any major updates will be notified through email or in-app alerts.
For questions, contact:
? Email: support@deliveryat.com
? WhatsApp: +96594922598
Visit our website for full details: https://deliveryat.com/privacy-policy